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01case study

Product · Hackathon · 2021

F-Sync

Product Designer · Hackathon Lead

2021 · HackHarvard

Cross-functional hackathon team

F-Sync is a cross-retailer inventory sharing platform built at HackHarvard to tackle excess inventory in fashion. It enables brands and retailers to view live stock across partners and request excess inventory — reducing overproduction and waste.

F-Sync
02problem

What needed solving

Fashion retailers frequently over-manufacture due to fragmented visibility across inventory systems. Excess stock sits unsold while other retailers reorder unnecessarily, creating waste and margin loss.

01research & problem framing

research & problem framing

The inventory problem isn't a data problem — it's a visibility and coordination problem between brands and retailers.
  • Identified two core user types: brands managing global inventory and retailers requesting stock from partner networks.
  • Mapped the inventory request lifecycle: browse → request → notify → fulfill → return.
  • Studied existing B2B inventory tools and found they lacked cross-retailer sharing and real-time visibility.
  • Defined transactional touchpoints requiring automated communication between brands and retailers.
02design process

design process

  • Wireframed brand and retailer views — global inventory tables, stock request flows, and retailer selection.
  • Designed high-fidelity prototypes in Figma with usability testing loops for inventory navigation.
  • Built Twilio email templates for every interaction: welcome confirmations, product requests, return notices, and order summaries.
  • Simulated retailer workflows using Power Apps and Power Automate for fulfillment notifications.
  • Created an app architecture diagram mapping proposed functionalities to technical implementation.
03design strategy

design strategy

Design for two audiences with one platform — brands need oversight, retailers need speed.
  • Used a clean table-based UI for inventory browsing — item name, ID, size, color, location, and one-click request actions.
  • Separated brand and retailer onboarding with tailored welcome flows and role-specific dashboards.
  • Automated email notifications at every transaction step to reduce manual coordination overhead.
  • Applied minimal, high-contrast UI so inventory data remains scannable under time pressure.
04solution

solution

  • Brand view: global inventory page with live stock levels across all retail partners.
  • Retailer view: searchable inventory table with filter-by-retailer and one-click stock requests.
  • Automated Twilio email templates for 8+ transaction types between brands and retailers.
  • Power Apps workflow simulation for fulfillment and return notification automation.
05project gallery

HackHarvard build artifacts

Architecture diagrams, inventory interfaces, automated email flows, and team context from the 36-hour HackHarvard sprint.

HackHarvard 2021

Context

HackHarvard 2021

F-Sync was built at HackHarvard to tackle excess inventory in fashion — a cross-retailer sharing platform connecting brands and retailers in real time.

view research section →
Cross-functional team

Team

Cross-functional team

Collaborated with engineers, designers, and business strategists across a 36-hour sprint to ship a working prototype and Twilio integration.

view research section →
App architecture diagram

Architecture

App architecture diagram

System diagram mapping proposed functionalities — inventory browsing, stock requests, fulfillment, and returns — to our technical implementation.

view process section →
Brand view — global inventory

Product UI

Brand view — global inventory

Sonybrand's global inventory page with live stock levels, one-click request actions, and retailer management — designed for scannability under time pressure.

view solution section →
Twilio email templates

Automation

Twilio email templates

Automated email flows for 8+ transaction types — welcome confirmations, product requests, return notices, and order summaries between brands and retailers.

view solution section →
07outcomes

Impact & results

  • Winner — HackHarvard Twilio Challenge (2021).
  • End-to-end UX from wireframes to high-fidelity prototypes with usability testing.
  • Functional email automation system covering the full brand-retailer transaction lifecycle.
08tools
FigmaPower BIPower AppsPower AutomateTwilioJavaScriptPython